As consumers, we have an unspoken agreement with product manufacturers that the things we buy should not explode unless we want them to. Sadly, not all products obey this agreement, and when this happens, people can be seriously injured and even killed.
The most recent examples of this are the huge number of recalls for vehicles with Takata airbags, Volkswagens with rigged emissions equipment, and the exploding phones of Samsung. If you have had to deal with anything like this, you should always contact an experienced product liability lawyer from Craig Swapp & Associates to find out what steps need to be taken to ensure your quality of life remains as close to normal as possible.
Samsung’s Note 7 was a beautiful and powerful cell phone that would get dangerously hot when charging, during normal use, while doing nothing, or even when turned off. This has traumatized and injured a few people and even happened on an airplane.
This forced Samsung to recall their Note 7s twice—the second time permanently, costing the company billions but probably saving a few more potential victims from harm. Unfortunately, that was not the last of their recalls before the end of 2016.
In September, Samsung responded to reports of their top-loading washing machines exploding by issuing a statement basically saying “we’re looking into it.” By November 4, Samsung and the Consumer Product Safety Commission (CPSC) both issued voluntary recalls for thirty-four lines of top-loading washing machines sold going all the way back to March 2011.
This time the washers’ upper section dislodges from the frame and high spin speeds can make the unit explode, sending shrapnel everywhere. There have been 733 reports of excessive vibrations or parts detaching from the frame and at least nine injuries ranging from deep bruising to a broken jaw.
Through the recall, owners can get their machines repaired for free with an extended warranty attached, receive a rebate towards any brand of washing machine, or receive a full refund if the appliance was purchased within the last thirty days.
The last option is really the least they could offer, as most companies already have a full refund policy on products returned within thirty to ninety days. Anyone injured because of product defects like this should immediately seek legal counsel. There are many laws and procedures regarding product liability lawsuits like these. You can seek compensation for medical expenses, lost income, property damage, and even emotional distress if you were traumatized.
If you or a loved one has been injured by an exploding washing machine or your property was damaged, you deserve the opportunity to hold Samsung accountable. You also deserve to have your medical costs paid for and your lost income reimbursed.
If you have any questions, please contact a defective product lawyer from Craig Swapp & Associates so that we can build the case that will bring your claim to a successful conclusion. Call us at 1-800-404-9000 to schedule a free, no-obligation legal consultation or reach us online.